The bracelet is beautiful. The gift box was very nice.
Unfortunately, the card that says
For my son..............with the saying was missing from the box. Without that, it lost its effect and I was so truly disappointed!!!!!
This company needs to do better!!!!!
Store owner replied:
Hi Jean,
You're right, and I'm sorry. The card is the whole point of this piece — the bracelet without the words is only half the gift. That one's on us, not on you.
Please email support@awareness-avenue.com with your order number and we'll sort it out for you.
Warmly,
Awareness Avenue
Bought for my 8 year old son's birthday. He was super excited when he saw it. Easy to open with magnet closure. We have the blue color and it's very nice shade. The child size fit his wrist pretty good with some room to grow. I will definitely buy a new one when he grows. He wears it everyday and he said it helps him feel loved when at school. Thanks.
Love the bracelet and style! I just had to get a new one since the one I originally purchased was too big.
How can I go about returning the original bracelet?
I love this bracelet!! I ordered it for my son and had chosen the wrong size but they sent me a new one right away and it's perfect!! Thank you!! I don't get to see my son often because he lives far away so this was perfect to remind him that I love him and that I'm thinking about him. ❤️
The original bracelet I bought was a bit large for my son. I contacted customer service and was sent a new one that same day. I'm extremely happy with my purchase and will ship again.
Thank you!!
I purchased this bracelet for my son’s 15th birthday. Initially, I picked the wrong size and when I reached out to customer service, they couldn’t have been more kind and generous! They offered me a one time courtesy replacement bracelet and had it sent out shortly thereafter. My son wears this bracelet every day so I know how much it means to him. Thank you!!
Store owner replied:
It warms our hearts to hear that our product holds significant meaning and resonates with you son. Thank you for sharing your experience with us!
The bracelet is just what I wanted to show my son how special he is. He wears it every day. The customer service is amazing and I would definitely recommend purchasing sentimental gifts from this company!
Store owner replied:
Thank you for choosing us for your special gifts. We look forward to serving you again in the future. Your satisfaction is our priority.
The thought is sweet, got this for my son (17) for Christmas. Unfortunately, it is HUGE, not for a a teenage boy/young man. Needs to come in other sizes.
Store owner replied:
Your experience matters to us, and we're sorry for any inconvenience caused. Our team will be in touch by email soon to help resolve your concerns.
Store owner replied:
We are thrilled to hear that your son loves our product! Your happiness is what drives us. Thank you for this amazing review!
Beyond pleased with our purchase. The seller went above and beyond to accommodate! You absolutely should buy this product and from this seller. I highly recommend. :)
My son absolutely loves his bracelet. He only takes it off when he showers. He said the bracelet has 'personality'. The adult size was a bit big so we got the one size down. He is 18 and about 145 lbs.