最高品質で最も献身的な24時間年中無休のカスタマーサービス: 弊社の定評あるカスタマーサービスチームは24時間体制で対応しており、ご質問やご不明な点についていつでもサポートいたします。ジュエリー業界で比類のないサポートをお約束します。 & concerns, ensuring unmatched support in the jewelry industry.
Store owner replied:
Hey Iris,
We are delighted to hear that you find The Ophelia Ring beautiful and that it fits perfectly. We also appreciate you bringing the color-changing aspect to our attention. We aim for every piece to meet its intended design, and we would like to better understand this. Please consider reaching out to our support team with your order details.
Your feedback helps us ensure the quality and accuracy of our product descriptions and the performance of our jewelry.
Thanks again for your review, and we hope to continue serving you.
This took longer than expected to be delivered as it was made go order - but this wasnt mentioned on the website or before i bought the ring. I bought this because my Mothers favourite colournis teal - but the ring is a putple colour and doesnt turn teal at all under any lighting.
Store owner replied:
Hey Melissa,
Thank you for sharing your feedback on The Ophelia Ring. We're sorry to hear that the delivery time for your made-to-order item was not clear on our website and that the ring's color was not the teal you anticipated. We appreciate you bringing these points to our attention, as accurate product information and color representation are very important to us.
We are actively reviewing our product descriptions and the clarity around production times to ensure a better experience for all our customers.
We value your input and hope to have the opportunity to serve you better in the future.
It was a gift and she loved it. Packaging was beutiful and she loves the ring.
Store owner replied:
Hey Joshua,
We're so happy to hear that she loved the ring, and the packaging was beautiful. It means a lot to us that you chose our jewelry as a gift.
Your support helps us continue crafting pieces that bring joy to our customers.
Thanks again, and we hope to see you soon.
The stone is pretty, but I don’t like the setting. Seems too raised for my earlobes.
It does change colors in the different light. Not a lot of light blurs but beautiful. I would definitely recommend. I have big fingers but it looks great.
Received my earrings, my husband ordered for me about a week ago & I absolutely love it. Have gotten so many compliments on it already. It’s comfortable &beautiful. So glad he agreed to purchase them for me, after I showed him your advertisement. It’s everything they claimed on the ad & I love it.
Received my earrings, my husband ordered for me about a week ago & I absolutely love it. Have gotten so many compliments on it already. It’s comfortable &beautiful. So glad he agreed to purchase them for me, after I showed him your advertisement. It’s everything they claimed on the ad & I love it.
Received my earrings, my husband ordered for me about a week ago & I absolutely love it. Have gotten so many compliments on it already. It’s comfortable &beautiful. So glad he agreed to purchase them for me, after I showed him your advertisement. It’s everything they claimed on the ad & I love it.
Received my earrings, my husband ordered for me about a week ago & I absolutely love it. Have gotten so many compliments on it already. It’s comfortable &beautiful. So glad he agreed to purchase them for me, after I showed him your advertisement. It’s everything they claimed on the ad & I love it.
I was disappointed in the setting of the ring. To me it looked inferior to the other rings' settings I had purchased from them. (This was the third ring I've ordered.)
The company has been great in resolving this! They have worked with me to makre sure I would be happy with my purchase.
I commend them for their Customer Service and will definitely buy from them again!
I bought this bracelet for a friend who is moving very far away. She loved it! It looks beautiful and it's a reminder of our friendship no matter how far. Sisters from another mother.
