160K+ happy customers
Free & Fast Shipping Over $50
180-day Free Returns & Exchanges
Embrace | Hug Ring | 925 Sterling Silver
Free Delivery over $50
Free 180-day Returns & Exchanges
Lifetime Quality Guarantee
Free Delivery over $50
Lifetime Quality Guarantee
Free 180-day Returns & Exchanges
Commited to Sustainability
FREE WORLDWIDE SHIPPING OVER $50
We ship orders over $50 for FREE worldwide, expedited and tracked.
Welcome to Awareness Avenue
As soon as your order is placed our team goes hard to work at sourcing, quality-managing and shipping your new amazing jewelry straight to your doorstep. Please be aware that our jewelry with text takes an additional 24 hours to source, because we must engrave it after you order. Our items are NOT mass produced.
You can expect your unique jewelry within 8-14 business days after ordering. At peak demand times, orders may take slightly longer to arrive.
All orders are secured, insured and tracked with a live-status tracking ID. This means you can follow your order every step of the way. If for whatever technical reason you do not automatically receive your tracking information via email a few days after ordering; please do not hesitate to contact us on firstname.lastname@example.org. Please allow 24-72 hours before a tracking number is available.
Here at Awareness Avenue we have a flat shipping rate of 4.95$ USD for all orders under 50$ USD. Any order above 50$ USD will be eligible for free shipping.
Awareness Avenue is not responsible if a package is not deliverable due to missing, incomplete, or incorrect destination information. Please take great care to enter the correct shipping details when at check out.
However we always aim to strive for customer satisfaction and we want you to have a good experience with our company. Therefor if there has been some mistake or error regarding delivery, please contact us and we will work something out to make sure you have a good experience.
In case of error.
If you realize you have made an error, e-mail us as soon as possible on email@example.com explaining the error and provide the correct information. We will assist you in any way we can - however please understand that if the package has already been shipped that we are often unable to alter the destination address at this stage.
We will however attempt to do anything within our power to assist in every situation - we are here to help you.
The Awareness Avenue: Lifetime Shine Warrantyy
If any Awareness Avenue product suffers degradation in quality, shine, or appearance, we offer our customers a complete lifetime warranty that ensures worry- free product endurance so you can enjoy beautiful results every time.
This warranty includes a complimentary replacement or the free dispatch of a jewellery piece similar to the original price- as per your preference.
How it works:
Sometimes the shine and appearance of your jewellery can fade over time. In the very rare instance when the restoration process, as described in our article: “How to Restore Your Awareness Avenue Jewellery”, is ineffective, your jewellery is automatically eligible for our Lifetime Shine Warranty.
Our commitment to providing a superb customer experience and high-quality products is our number one priority.
We create durable and long-lasting jewellery and are accommodating if- for whatever reason, our materials fail to meet quality standards.
The Lifetime Shine Warranty applies to orders older than 181 days or more. For those orders placed within the past 180 days, our Satisfaction Guarantee applies as described on the “180-Day Customer Satisfaction Guarantee” page.
What are my options now?
If your jewellery is eligible under this warranty and you’d like to make use of it, please don't hesitate to contact us at: firstname.lastname@example.org and we will offer one of the following resolutions:
We’ll replace your original order free of charge.
If you choose to replace your initial order with a lower-priced item, we will refund the difference.
If you choose to replace your initial order with a higher-priced item, we will waive the additional cost of up to $10.
We ship all replacement orders free of charge.
If you have any further questions, please do not hesitate to contact us. We aim to respond to all inquiries within 24 hours.
180-Day Satisfaction Guarantee
Awareness Avenue offers all our customers a complete 180-Day Replacement Guarantee.
Superior customer service:
Dear valued customers,
Here at Awareness Avenue, we make a special effort to always go the extra mile for you, your friends, and your family.
Without you, we wouldn't be here! Thanks to our loyal customers, we can now make a positive difference in the world with our various donation programs.
Words cannot express how grateful we are for this opportunity to give back.
So, for you, we have created the 180-Day Customer Satisfaction Guarantee policy. This promise ensures we do everything we can to make your experience with us as seamless as possible.
The intention here is simple: we want you to be happy with your shopping experience with us. If for whatever reason, you are not satisfied with your initial purchase, we will attempt the following procedures:
Item not as expected?
We’ll recommend a different item and ship it to you completely free of charge. You’ll get to keep your original item, and we’ll refund the difference.
If you choose an item that is priced higher than the original, we will not charge extra, as long as the increased price is up to $10.
Product damaged upon arrival?
Deliveries are out of our control, and very rarely products can be damaged during transit. If this happens, we sincerely apologise and will re-deliver your item with express shipping.
Parcel lost during transit?
In the rare instance when this happens we will either replace the item with express shipping or refund the total amount to you - whichever solution you prefer.
Need to cancel your order?
If you change your mind, please notify us at: email@example.com within 24 hours of your order.
Please note- we ship most orders within 24 hours, and cannot guarantee immediate cancellation. We will therefore endeavour to assist you with the next steps.
These are just example scenarios, and we wish to clarify that anytime you are not happy with your purchase, we will do everything we can to assist you.
Need a refund?
We respect your right to change your mind and are committed to customer care, so we can offer you the following resolutions:
- A partial refund of your order; you get to keep the item and we will not ask you to return it.
- A full refund of your order; we offer a free returns policy and, upon receiving your returned order, will process the full refund immediately.
Remember, there is always the option to choose an entirely different item from our store or have one recommended to you. We will ship this item completely free of charge without asking you to return your initial order. .
We hope you are confident our resolution process ensures you are provided with the ultimate customer experience.
If you have any questions please do not hesitate to contact our experienced customer service team at: firstname.lastname@example.org.
“Fine, fair, empowering jewellery” with sustainability in mind is at the core of our hearts. In a world of mass produce, you'll love to hear what we stand for.
Our 5 pillars of Sustainability:
- Durability & Longevity in products: We use only the highest quality materials — for products you'll enjoy for years (if not a lifetime). Not just typical 925 silver, our unique silver composition is enhanced with the high-grade chromium making it shinier, stronger, scratch, fade and tarnish resistant and 100% allergen-free.
- Our entire production ecosystem— including sourcing, handcrafting, and packaging—aims to mitigate our impact on the environment, support and empower our partners, and give back to our communities. We know how our materials are sourced and processed, and the fair working conditions they were made in.
- Recycled base materials where possible: Our solid gold and sterling silver pieces are made with 100% recycled gold and silver.
About this ring
- Only adjustable rings
- Handmade & Responsibly Made
- Water resistant
- Fade, mark and scratch resistant
A hug is used to express love, warmth, appreciation and gratitude. Envisioned as 2 hands in the middle of an embrace reaching out as if to give someone a hug, this special design can truly be a meaningful gift for yourself or a loved one. The silver version is made from pure 925 Sterling Silver and is stamped on the inside. The Gold variant is the same, except it's dipped in 14K gold plating.
Add a gift -and keepsake box for just $4.95. Perfect if you are gifting the ring to someone else. If no giftbox is selected, the ring will be delivered in a beautiful silk bag with our brand logo on it, inside a protective envelope. The branded silk bag is also included when selecting the giftbox option.
This ring can mean the world of difference to friends and family. it can be given as a small gesture of goodwill to someone who needs it. Maybe as this is being read, someone comes to mind and since we're a brand who cares deeply about suicide prevention; in some cases these gestures even save lives.
Have no fear of discolouring of your skin or fading of the rings natural shine. All of our rings are original and made from 100% Certified 925 Sterling Silver and as such you will never experience any discolouring and your ring will stay beautiful forever. Wash gently in lukewarm water to restore it's shine anytime.
Limited Stock Remaining, Shop Now.
Sizing helpHow to fit an Adjustable RingThis ring is 100% adjustable thanks to our hidden closure design and it fits 99.6% of people. Now you can order confidently knowing that it will never be too tight, or too loose. If it's a gift she will be able to wear it on the finger she wants all without asking for her ring size… So you can keep the surprise alive!
Follow this process if you are cleaning jewellery WITHOUT engravings:
You will need the following items:
Clean cotton cloth, pallets or similar
Container of lukewarm water
Then do this:
Submerge the jewellery in the lukewarm water.
Let the item sit for about five minutes.
Wipe and dry the item gently but thoroughly with a cotton cloth or similar.
Follow this process if you are cleaning jewellery WITH engravings:
If using this method you should NOT submerge the jewellery in the water.
Simply wipe the item gently but thoroughly with the dampened cotton cloth or similar. Do this to preserve the condition of your engravings.
For more details, and a slightly more aggressive - but still safe with quality jewerly - method check out our Jewerly care page.
What if it doesn’t fit?
Our adjustable ring comfortably fit 99.6% of people. In the very rare case that it doesn’t fit perfectly, we will provide a full expedited refund or a free replacement.
Do you deliver to my country?
We deliver worldwide except Bahrain, Ghana, Guatemala, Isle of Man, British Indian Ocean Territory, Jordan, Kuwait, Lebanon, Morocco, Mauritius, Malawi, Mozambique, Qatar, Trinidad and Tobago. Unfortunately we cannot deliver to these locations due to the very high cost of delivery.
Is your jewelry nickel free?
Our jewelry is 100% nickel free and hypoallergenic.
What happens if something goes wrong with my order?
We offer a lifetime quality guarantee and a 180 day returns policy. If you’re not absolutely in love with any aspect of your order, simply message support with details of your order and you will receive a full refund within 1-5 days.
How come your prices are so affordable?
We’re different. We don't work with any third party retailers, wholesalers or agencies, so you can save up to 50% when compared to our competitors' prices.
Now you don’t need to pay more for less.
Our jewelry is designed by us and shipped straight from us, to you, without all those pesky middlemen driving up prices.
How do I take care of my jewelry?
For engraved and inked jewelry, simply wipe with a damp cloth.
For silver pieces without engravings follow this simple cleaning process.
- Fill the bowl with boiling water.
- Add 1/4 cup of baking soda and two teaspoons of kosher salt to the water and stir.
- Mix the solution and place your jewelry into the bowl.
- Let it sit for five minutes. Once cool, remove the item, and dry thoroughly with a soft cloth.
Learn more about how to clean and restore your jewelry on this page.
What is your returns and refund policy?
We offer a 180 day returns policy. If at any stage during this period you decide that you want to return the ring you will receive a full refund in 1-5 business days.
Beyond our 180 returns policy, we offer a lifetime quality guarantee. This means that in the extremely unlikely event that your jewelry breaks you are eligible for a free replacement, for life.
How long will my order take to arrive?
Money back guarantee
You will absolutely fall in love with our ring. Or you can get a stress-free refund or replacement within 180 days as per your preference. All orders are backed up with our Lifetime Warranty & Shine Guarantees.
Our support team is here for you 24/7 - just reach out to us here. Customer satisfaction is our #1 priority.