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Shipping Policy

Shipping Policy

At Awareness Avenue, we are dedicated to providing exceptional service, which includes sourcing, quality control, and delivering your exquisite, custom-made jewelry directly to your doorstep. As our items are not mass-produced, please be aware that jewelry requiring text engraving may take an additional 24 hours to process.

Estimated Delivery Times

Upon placing your order, you can expect to receive your one-of-a-kind jewelry within the following timeframes:

  • USA: 7-8 business days
  • United Kingdom: 7-8 business days
  • Australia: 10-12 business days
  • Canada: 10-14 business days
  • Rest of World: 7-14 business days

Please note that during periods of high demand, delivery times may be slightly longer.

Shipping Address Accuracy

Awareness Avenue is not liable for packages that cannot be delivered due to incorrect, incomplete, or missing destination information, or if they are refused upon delivery. It is essential to provide accurate shipping details at checkout. If a package is returned to sender for any reason, the shipping charges may be deducted from any eligible refund.

In the event of an error or mistake regarding delivery information, please contact us immediately. While we cannot take responsibility for such errors, we will make every effort to amend the details before your order is shipped.

Order Tracking

All orders are secured, insured, and include live-status tracking with a unique tracking ID. This allows you to monitor your order throughout its journey. You can track your order at any time by visiting the following link:

If you do not receive your tracking information via email within a few days of placing your order, please contact our customer support team at

Shipping Rates

At Awareness Avenue, we offer a flat shipping rate of $4.95 USD for all orders under $50 USD. Orders totaling $50 USD or more are eligible for free shipping.

Please note that all shipping times are estimates and may vary based on factors beyond our control, such as carrier delays or customs processing. We appreciate your understanding and patience.

Customer Support

If you have any questions or concerns about our shipping policy, or if you require assistance with your order, please do not hesitate to contact our customer support team at We are committed to ensuring that you have a seamless and enjoyable shopping experience with Awareness Avenue.


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